Legal
Privacy Policy
Last updated: March 2026
1. Who we are
Ice Clean Works Ltd (Company No. 17027354) is the data controller for information collected through this website. Contact: hans@icecleanworks.com
2. What information we collect
When you submit an enquiry through this website, we collect:
- Your name and email address
- Vehicle details you provide
- The content of your message
We do not collect payment information, and we do not use cookies for tracking or advertising.
3. How we use your information
We use the information you provide solely to respond to your enquiry and, if you become a client, to manage the service relationship. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Form submissions
Enquiry forms on this site are processed by Web3Forms, a third-party form submission service. Submitted data is transmitted securely and delivered to our email inbox. Web3Forms' privacy policy is available at web3forms.com.
5. How long we keep your data
Enquiry data is retained for as long as necessary to manage our business relationship. If you become a client, service records are retained for a minimum of six years in accordance with UK business record-keeping requirements. You may request deletion of your data at any time by contacting us.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Lodge a complaint with the Information Commissioner's Office (ico.org.uk)
7. Contact
To exercise any of your rights or with any privacy questions:
hans@icecleanworks.com
Ice Clean Works Ltd, Company No. 17027354